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  1. Creative Merch Support
  2. General
  3. Frequently Asked Questions

Frequently Asked Questions

Also known as "FAQ" in the biz. They say no question is a dumb question, so maybe your question is in this list?

  • How to Set An Image For a Category, Sub-Category, or Sub-Sub-Category
  • Groupshot, How you do it.
  • How to remove products from a store’s hot items category.
  • Setting your advanced search
  • How to turn on/off a supplier or category in a store
  • How do I turn on a product in a store?
  • How do I turn off all the products in a store?
  • If a customer asks about a product, how do I find the supplier for that product?
  • Why Am I Getting Request Info Emails From hfdjklfhdkfl@ghjskfhk.com ?
  • Is It Possible For a Site to Have Multiple Logos?
  • How Do I Apply My Changes to Other Stores?
  • I Just Added a Custom Category and It's Not Showing up!
  • I Removed All of the Products from a Category but it Still Shows Up!
  • My Order Confirmation Emails are Showing Net Pricing!! What Gives?!
  • How Can I Add My Own Supplier?
  • Where Can I See a List of Suppliers?
  • Where Are My Custom Products Located?
  • How Do I Update My Billing Information or Password?
  • I Changed My Template and Now Everything Looks Messed Up! What Happened?!
  • How Do I Edit My Home Page Text?
  • How Do I Change My Contact Bar?
  • How Do I Change or Update a Logo?
  • How Do I Turn Off or Delete a Client Site?
  • Where Can I View a Listing of All My Client Stores?
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